Due to security concerns and high disbursement request volume, OWDA is upgrading its website to require a user login and password, with two-factor authentication.

OWDA is planning for a go-live date during 2026.

Establish a user account by registering for a username and password.

Once they successfully register for a username and login, any employee of the Borrower will have the ability to request disbursements. Individuals who are not direct employees of the Borrower (e.g., engineering consultants) will NOT have the ability to request disbursements. Engineering consultants may be given user access for viewing purposes only.

Construction Contractors will not be given user access to OWDA's secure website. Construction Contractors are encouraged to coordinate with the Local Government regarding status of pay applications.

Contractors are encouraged to coordinate with the Local Government regarding status of pay applications.

No. The current Fund Payment Request form will no longer be generated after OWDA switches to the new website with secure login. Once a user enters pay request information, uploads a PDF of supporting documentation, and clicks the "Submit" button, the request is immediately transmitted to OWDA. The secure, two-factor authentication login process effectively replaces the need for a Borrower's signature on individual pay requests.

Borrowers are encouraged to create any forms needed to track and document their internal approvals. These forms can be modeled after OWDA's Fund Payment Request form or can take any other format that meets the Borrower's requirements. These internal approval forms may be included with disbursement request submissions as part of the PDF backup document upload but are not required.

If you submit a disbursement request and need to cancel it, please send an email to disbursements@owda.org with a subject line that reads, "Account #####: Cancel disbursement request for $xx,xxx.xx"

OWDA will continue to review and process disbursement requests as expeditiously as possible but cannot guarantee turn-around times under the new system. OWDA is anticipating that there may initially be a longer turn-around for payments as we work through system transition.

Yes. Note that signatures can be wet signatures or digital signatures. If using digital signatures, make sure to not "lock" the PDF, as OWDA needs the ability to annotate pay request documents.

No. All disbursement requests must be submitted through the new system to enter OWDA's review workflow. Any disbursement requests sent to this email do not enter the review workflow and will not be processed. The email box will be used for communication purposes only.

No. Please continue to submit OWDA/Fresh Water change orders to changeorder@owda.org. OEPA change orders should continue to be submitted directly to OEPA.

Any questions regarding disbursement requests can be sent to the disbursements@owda.org email address.

Upon successful submission of a pay request, the submitter will receive an email confirming receipt of the request.

If any issues are identified during the review of a disbursement request, the request originator will receive an email from disbursements@owda.org detailing the issue(s).

RCAP is a governmental agency partially funded and contracted by OWDA to assist local governments, and therefore, their role is simply different. As OWDA's loan and grant agreements are with the local governments, we need the local governments to request disbursements, and have made a small exception for RCAP to assist them. We recognize this is a change that will require adjustments by everyone.

Borrowers will need to submit disbursement requests for all accounts directly through the new website, regardless of when the loan was approved.